Question 1

Is Demand Letter Builder a law firm?

Accepted Answer

We are not a law firm and do not provide legal advice. This tool helps you format a letter using the facts you provide. For advice about your situation, contact a licensed attorney or your local legal aid organization.

Question 2

Do you store my letter?

Accepted Answer

No. The letter stays in your browser. The draft request is sent to generate the text and is not saved as a letter file on our server. We do not ask for a Social Security number or a bank account number.

Question 3

What is free, and what costs money?

Accepted Answer

You can fill the form and read a watermarked preview, with the later sections blurred, without paying. Blank sample letters on the state pages can be copied for free. Copying the full generated letter, and the PDF and Word downloads, unlock after purchase: $4.99 for one letter, or $9.99 for a first letter, a follow-up, and a last notice about the same dispute.

Question 4

Which state rules are on the site?

Accepted Answer

Security deposit pages: California, New York, Texas, Massachusetts, Florida, Illinois, Colorado, Washington, Oklahoma, Arizona. Small claims pages: California, Texas, New York, Florida, Illinois. Each figure has an official source link and a verified date. Other states can still use the letter tool, and the legal-basis section will say [check your state law] instead of inserting a deadline.

Question 5

Can the draft invent a statute?

Accepted Answer

The instructions tell the model to use only the checked state notes passed in with your form. If there is no checked note, it is told to write [check your state law] rather than supply a deadline or penalty from its own training.

Question 6

What if drafting is unavailable?

Accepted Answer

If the model key is not configured, the tool says drafting is temporarily unavailable and does not invent a letter. A local sample mode exists only for development and tests.